We collect information that you provide directly to us, for example when you register for a workshop, contact our customer service, or participate in a training course.

• Identity and contact details (last name, first name, email address).
• Payment information (processed securely by our provider).
• Content of your communications with us.
• Preferences regarding the artistic fields you are interested in.

Navigation data (IP address, browser type, pages viewed) is collected automatically via cookies and similar technologies to ensure the proper functioning of the site.

Your data is processed for the following purposes:

• To manage your registration and participation in our online workshops and training courses.
• To provide you with customer support and respond to your requests.
• To send you information related to your learning (course access, reminders).
• To improve the quality of our services and the content of our artistic training.
• To comply with our legal and regulatory obligations.

Legal Basis

The processing is necessary for the performance of the contract (training), for our legitimate interest (service improvement, security) and, where applicable, based on your consent (for certain marketing cookies).

Our site uses cookies for its technical functioning and to analyze audience data anonymously. You can control cookies via your browser settings.

• Essential cookies: necessary for the proper functioning of the site (session management, security).
• Analytics cookies: help us understand how visitors use the site (Google Analytics tool).

We do not use cookies for personalized advertising targeting on this site.

Your data is not sold. It may be shared with:

• Our technical providers (hosting provider, payment platform) strictly for the requested services.
• Legal authorities if required by law.

Some of these providers may be located outside the European Economic Area. Appropriate safeguards (European Commission standard contractual clauses) are in place to protect your data.

In accordance with the GDPR, you have the following rights regarding your personal data:

• Right of access: to know what data we hold about you.
• Right to rectification: to correct inaccurate data.
• Right to erasure: to request the deletion of your data in certain cases.
• Right to restriction: to temporarily restrict processing.
• Right to object: to object to processing based on our legitimate interest.
• Right to data portability: to receive your data in a structured format.
• Right to withdraw your consent at any time, for processing based on it.

To exercise these rights or for any questions regarding the protection of your data, contact our Data Protection Officer (DPO) at the dedicated email address: privacy@takowife.com.

You also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL).

We retain your personal data for as long as necessary for the purposes described, including to meet any legal, accounting, or reporting obligations.

• Active account data: duration of the customer relationship + 3 years after the last activity.
• Billing data: 10 years in accordance with French legal obligations.
• Navigation data (cookies): up to 13 months.

For any questions regarding this privacy policy or to exercise your rights, you can contact us:

By email (privacy): privacy@takowife.com
By mail: Ateliers Créatifs, 23, impasse Dumas
By phone: +33 5 12 75 83 20

We are committed to protecting your data and providing you with a trusted creative learning environment. This policy may be updated occasionally. The last update was on May 15, 2024.